Sessions last for approximately 60 minutes and we ask that you bring along any relevant paperwork that you may have including letters, referrals, reports or legal documents.
Psychology Fees Please phone us on 0401 496 960 to discuss our current fee schedule. The current Medicare Rebate if you hold a valid GP Mental Health Care Plan is $84.80. Please note that if you are a family member of an existing client, family discounts do apply. Please call us on 0401 496 960 to discuss this.
Medicare rebates are processed on the spot through our Software (with a valid plan, Medicare will rebate the $84.80 into your bank account on the same day). We have full Eftpos & Credit Card facilities available.
Please contact us on 0401 496 960 to discuss Bulk Billing for those with a Centrelink Low Income Care Card or Disability Card.
Private Health Insurance Patients who have Private Health Insurance may also be able to claim a portion of the amount charged through their Private Health Fund (please check this with your provider). We have a HealthPoint terminal which issues health insurance rebates on the spot.
Please click here to view a PDF of the Health Insurance providers we accept on our terminal for PSYCHOLOGY
Cancellation Fees If for some reason you need to cancel your appointment, we require at least 24 hours’ notice; otherwise, you will be charged a $55.00 cancellation fee. Please be aware that we have waiting lists and missed appointments disadvantage other clients.
If you do not confirm your appointment via our automatic SMS system, we will contact you again via SMS and telephone. If we do not hear from you, we will assume you can't make it to your appointment and your appointment time will be given to a client on our waiting list.
Please be aware that clients who do not show up for their appointment time will not be made any future appointments until the cancellation fees are paid. Clients who repeatedly miss their appointments will not be made any future appointments.
Medicare All of our Psychologists are Medicare Registered Providers. Medicare rebates are available for up to ten individual and ten group allied mental health services per calendar year to patients with an assessed mental disorder who are referred by a GP managing the patient under a GP Mental Health Treatment Plan.
What is a Mental Health Care Plan? A Mental Health Care Plan is administered to a patient by their Doctor. The plan entitles you to 6 rebated sessions with a Psychologist, with an additional 4 rebated sessions (within a calendar year) available upon a Review from your GP, if you require. Please note that Mental Health Care Plans and Reviews cannot be extended by Good Counsel and you will need to make an appointment with your Doctor if you wish to obtain either.
Once these sessions have been completed you are still able to visit your psychologist; sessions will need to be paid for privately or alternatively you may come under a different referral system (listed below) or use your Private Health Insurance.
Brisbane MIND Kerry, Erin and Rossana are all registered providers with Brisbane MIND. Please speak to your Doctor about this referral pathway.
DVA & VVCS Our Psychologists are Approved Providers for all DVA Health Card holders. The health card arrangements with the DVA are the main way the Department of Veterans' Affairs (DVA), on behalf of the Australian Government, provides convenient access to health and other care services for veterans, war widows and eligible dependants.
We are also Approved Providers with VVCS, the Veterans and Veterans Families Counselling Service. VVCS provides free and confidential, nation-wide counselling and support for war and service-related mental health conditions, such as post-traumatic stress disorder (PTSD), anxiety, depression, sleep disturbance and anger.
VVCS also provides relationship and family counselling to address issues that can arise due to the unique nature of the military lifestyle. VVCS counsellors have an understanding of military culture and can work with clients to find effective solutions for improved mental health and well-being.
WorkCover QLD All our Psychologists are Approved Providers for WorkCover QLD, if you have an approved claim and wish to see a Psychologist regarding work related issues, injury and returning to work, please feel free to contact us on 0401 496 960. Erin Hitzke is our return to work specialist with over 10 years experience in assisting those with work related illness and injuries to find balance and return to a safe working environment. Kerry Horan specialises in Trauma and PTSD caused by injury and illness in the workplace. Belinda Roche and Rossana Wullems specialise in grief and loss issues caused by critical events suffered in the workplace.
Comcare Comcare provide health care to injured workers under their claiming system. All of our Psychologists are Approved Comcare Providers.
Converge International - EAP Counselling Converge International is a wholly Australian owned company; one of the largest Employee Assistance Program, consulting and training providers in the country. They were the first provider in Australia to deliver EAP (Employee Assistance Program) services and they have been operating since 1960. Today, they have over 700 qualified specialists who annually provide in excess of 300,000 hours of service, enabling them to reach and support your people across metropolitan, regional, remote and international locations.
We have Psychologists who are Approved Providers for Converge International. If you are entitled to sessions with this provider, phone the friendly staff at Converge on 1300 687 633 to assess your situation. You may request to see either Kerry Horan, Erin Hitzke or Belinda Roche using this EAP service.
OPTUM - EAP Counselling At Optum Australia, they understand that overall employee well-being is impacted by a range of factors including mental and physical health, as well as a healthy organisation. With an extensive network of counsellors, associates and well-being providers, Optum provides unparalleled employee assistance services along with tailored well-being programs for almost 1500 organisations across the country.
We have Psychologists who are Approved Providers for Optum. If you are entitled to sessions with this provider, phone the friendly staff at Optum on 1300 361 008 to assess your situation. You may request to see either Rossana Wullems or Heather Adams using this EAP service.
Psychological Assessments All of our Psychologists are qualified to conduct Psychological Assessments such as WAIS-III, WISC-III, WPPSI-R, PAI etc. Please phone us to discuss on-site or off-site testing and pricing for administering and reporting.
EMDR Kerry, Erin and Rossana are qualified in administering EMDR therapy. They have received training from the Eye Movement Desensitisation and Reprocessing Association of Australia.
What is EMDR? Eye Movement Desensitisation and Reprocessing (EMDR) is a powerful psychological treatment that has been used effectively for over 20 years in a variety of international settings and cultures with many different types of psychological distress. For more on EMDR, visit our FAQ's page.